Racquel Soto
About Racquel Soto
Racquel Soto is an Account Manager at MEDITECH, where she has worked since 2015. She has a background in healthcare implementation and customer service, having previously held roles as an Implementation Specialist and Health Care Information System Coordinator at the same company.
Work at MEDITECH
Racquel Soto has been employed at MEDITECH since 2015, currently serving as an Account Manager in Canton, MA. In this role, she coordinates implementation efforts internally, ensuring the seamless integration and execution of projects. Prior to her current position, she worked as an Implementation Specialist from 2010 to 2012 and as a Health Care Information System Coordinator from 2012 to 2015. Her responsibilities include traveling on-site to client locations at least twice a year to maintain strong customer connections and oversee project progress.
Education and Expertise
Racquel Soto holds two Bachelor's degrees from Johnson & Wales University, both earned between 2002 and 2006. She studied Banking and Financial Support Services as well as Finance and Financial Management Services. This educational background provides her with a solid foundation in financial principles, which she applies in her current role at MEDITECH.
Background
Before joining MEDITECH, Racquel Soto worked at Enterprise Rent-A-Car as an Assistant Manager from 2006 to 2008 in the Greater Boston Area. Her experience in customer service and management during this time contributed to her skills in client relationship management and project oversight in her subsequent roles at MEDITECH.
Client Relationship Management
In her role as Account Manager at MEDITECH, Racquel Soto acts as the primary point of contact for customer service. She enhances client relationships and satisfaction by collaborating with customers to define their organizational priorities, goals, and objectives. This alignment with MEDITECH's solutions is essential for ensuring that client needs are met effectively.