Robert Finn
About Robert Finn
Robert Finn is a Senior Technical Support Specialist at MEDITECH, where he has worked since 2008. He has extensive experience in software engineering and project management, having held positions at several technology companies over a career spanning more than three decades.
Work at MEDITECH
Robert Finn has served as a Senior Technical Support Specialist at MEDITECH since 2008. In this role, he has been responsible for mentoring new employees and training customers on software configuration and issue escalation processes. His expertise includes managing the integration of customer nodes into MEDITECH's support network by configuring LAN/WAN communications. Additionally, he has played a key role in configuring Windows Operating System parameters to ensure optimal software system performance.
Previous Employment History
Before joining MEDITECH, Robert Finn held several positions in the technology sector. He worked at Wellfleet Communications as Group Lead from 1991 to 1995. He then transitioned to Xyplex Networks, serving as Principal Software Engineer from 1995 to 1999. Following that, he worked at Agilent Technologies as Project Manager - R&D Operating Manager for one year in 2001. He also spent time at Concurrent Computer as Senior Software Engineer from 1989 to 1991 and at MRV Communications as Principal Software Engineer from 1995 to 1999.
Education and Expertise
Robert Finn has a solid educational background in technology and management. He earned a Bachelor of Science in Computer Science from the University of Massachusetts at Lowell, completing his degree from 1981 to 1985. He pursued further studies at Babson College, where he completed 50% of an MBA program from 1988 to 1990. Additionally, he obtained a Project Management Certificate from Worcester Polytechnic Institute between 1998 and 2000. He also received training in Six Sigma Green Belt from the American Society for Quality - MoreSteam in 2004.
Technical Contributions
Throughout his career, Robert Finn has made significant contributions to various projects. At MRV Communications, he successfully managed the development of the Remote Access Router, leading to successful integration trials and release. He also led the technical management and release of three revisions of MPLS software implementation at Harris & Jeffries. His technical skills have been instrumental in enhancing software performance and integration processes in his roles.