Steven Parmenter
About Steven Parmenter
Steven Parmenter is a Technical Account Manager at MEDITECH, where he has worked since 2012. He has extensive experience in IT roles, having previously held positions at Catholic Charities, Jones Day, and State Street Corporation.
Work at MEDITECH
Steven Parmenter has been employed at MEDITECH as a Technical Account Manager since 2012. In this role, he specializes in the MEDITECH 6.x platform and manages technical projects for 28 hospitals across the United States and Canada. His responsibilities include facilitating the triage of customer requests and issues among Performance Analysts, Application Programmers, and Technical/Application Specialists. He also prepares sites for technical Go Live readiness, which encompasses processes such as System Takedown, Client Update, and Disaster Recovery.
Previous Experience
Prior to his current position at MEDITECH, Steven Parmenter held several roles in the IT sector. He worked at Catholic Charities of the Archdiocese of Boston as a Network Technician for 10 months in 2010-2011. He then served as a Technology Support Specialist at Jones Day for one year in 2011-2012. His experience also includes a four-year tenure at State Street Corporation, where he held multiple positions, including Assistant Vice President - IT Project Manager, Network Administrator, and Release Engineer. Additionally, he worked as a Network Administrator at Weil, Gotshal & Manges Law Firm from 2002 to 2009.
Education and Expertise
Steven Parmenter earned a Bachelor of Science degree from Northeastern University, studying from 1988 to 1993. He also achieved Novell Certification from Boston University in 1996. Furthering his education, he completed an MBA with a focus on Project Management at the D'Amore-McKim School of Business at Northeastern University. His educational background supports his expertise in managing technical projects and training hospital IT staff on the MEDITECH 6.x platform.
Training and Presentations
In his role at MEDITECH, Steven Parmenter participates in onsite visits to provide hospital IT staff with Pre-LIVE MEDITECH 6.x training. This training covers essential topics such as the printing process, performance log evaluation, and data backup processes. He has also created an internal technical presentation for trainees that diagrams the client/server setup for the MEDITECH 6.x environment, enhancing the understanding of the system among new users.