Tim Staub
About Tim Staub
Tim Staub is a Technical Account Manager at MEDITECH, with over 25 years of experience in customer success and account management. He has a strong background in managing software portfolios for major enterprise clients and holds a Bachelor of Business Administration from the University of Massachusetts, Amherst.
Work at Meditech
Tim Staub has been employed at MEDITECH as a Technical Account Manager since 2014. In this role, he has accumulated ten years of experience in Westwood, Massachusetts. His responsibilities include managing software portfolios for large strategic enterprise accounts, ensuring that client needs are met effectively. Staub's role emphasizes client engagement and proactive incident management, contributing to the overall success of the accounts he oversees.
Previous Experience at CA Technologies
Before joining MEDITECH, Tim Staub worked at CA Technologies for nine years, from 2004 to 2013, as a Senior Customer Experience Manager in New England. His tenure at CA Technologies followed a 15-year period in various customer success and support roles at the same company, starting in 1989. During his time there, he consistently exceeded product lead generation quotas, demonstrating strong sales and client engagement skills.
Education and Expertise
Tim Staub holds a Bachelor of Business Administration from the University of Massachusetts, Amherst. His educational background supports his extensive experience in business and client management. Additionally, he holds a certification in ITIL V2 Foundation, which highlights his expertise in IT service management. This combination of education and certification enhances his ability to manage complex software portfolios effectively.
Client Portfolio Management
Tim Staub has extensive experience managing software portfolios for large strategic enterprise accounts, including notable clients such as Fidelity Investments, Liberty Mutual, and CVS Caremark. His role involves proactive incident management and remediation, ensuring that client issues are resolved efficiently. Staub is recognized for his success in enterprise software vendor portfolio management, which is supported by his adept use of CRM software, particularly Salesforce.com.