Mary Jercich
About Mary Jercich
Mary Jercich is a Customer Support Coordinator at Medmonk, where she has worked since 2015. She holds a B.S. in Sociology from Illinois State University and has previous experience in customer support and administrative roles.
Work at Medmonk
Mary Jercich has been employed at Medmonk as a Customer Support Coordinator since 2015. In this role, she is responsible for managing customer inquiries and providing support to ensure a positive experience for users. Her tenure at Medmonk spans over nine years, during which she has contributed to the company's customer service operations.
Education and Expertise
Mary Jercich studied Sociology at Illinois State University, where she earned a Bachelor of Science degree. This educational background provides her with insights into human behavior and social dynamics, which are beneficial in her role in customer support. She also completed her secondary education at Vernon Hills High School.
Previous Work Experience
Before joining Medmonk, Mary Jercich worked at Walgreens Optioncare as an Intake Coordinator from 2012 to 2015. In this position, she managed patient intake processes. Prior to that, she served as a Corporate Receptionist and Office Assistant at Walgreens from 2011 to 2012, where she handled administrative tasks. She also worked at Advanced Resources as an Associate for seven months in 2011.
Career Development
Mary Jercich's career began with roles that focused on customer interaction and administrative support. Her experience at Walgreens, both in corporate reception and intake coordination, laid the foundation for her current role at Medmonk. Over the years, she has developed skills in customer service and support, contributing to her professional growth.