Heather Baños
About Heather Baños
Heather Baños is a Medical Claims Examiner with extensive experience in surgical services and nursing. She currently serves as the Director of Surgical Services at AHMC Whittier Hospital Medical Center and has held various nursing and managerial roles across multiple healthcare facilities in California.
Current Role at AHMC Whittier Hospital Medical Center
Heather Baños serves as the Director of Surgical Services at AHMC Whittier Hospital Medical Center LP, a position she has held since 2021. In this role, she oversees the surgical services department, ensuring efficient operations and high standards of patient care. Her responsibilities include managing surgical staff, coordinating surgical schedules, and implementing best practices in surgical procedures.
Experience in Medical Claims Examination
Heather Baños has been working as a Medical Claims Examiner at Hoot since 2020. In this capacity, she evaluates medical claims for accuracy and compliance with regulations. Her expertise in the healthcare field contributes to her ability to assess claims effectively, ensuring that they meet the necessary criteria for approval.
Previous Leadership Roles in Surgical Services
Prior to her current position, Heather Baños held several leadership roles in surgical services. She worked as the Director of Surgical Services at Casa Colina from 2019 to 2020 and at Chino Valley Medical Center from 2017 to 2019. In these roles, she was responsible for setting up a new surgical center, composing policies and procedures for various surgical units, and training staff and physicians for new facilities.
Nursing Background and Education
Heather Baños has a solid foundation in nursing, having worked as a Registered Nurse at multiple healthcare facilities, including PIH Health and San Antonio Community Hospital. She earned her Bachelor's degree in Registered Nursing from the University of Saint Mary, studying from 2013 to 2015. Additionally, she obtained an Associate Degree in Nursing (ADN) from Chaffey College, completing her studies from 2001 to 2003.
Comprehensive Surgical Services Management
In her various roles, Heather Baños has demonstrated a strong capability in managing surgical services. She has been involved in setting up new surgical centers, developing policies and procedures for PACU, PreOp, PAT, and GI units, and maintaining computer charting systems for surgical services. Her experience in onboarding staff and physicians highlights her commitment to building effective healthcare teams.