Waqas Ahmad
About Waqas Ahmad
Waqas Ahmad serves as the Patient Success Team Lead at MEDvidi Online Mental Health Service, where he leads a team focused on delivering exceptional results for clients. With a strong background in information technology and services, he has held various roles in sales and customer support across multiple organizations.
Work at MedVidi
Waqas Ahmad currently serves as the Patient Success Team Lead at MEDvidi Online Mental Health Service, a position he has held since 2023. In this role, he leads a high-performing team within the Success Department, focusing on achieving results for clients. His responsibilities include enhancing the customer experience and ensuring client satisfaction. Additionally, he works as a Patient Success Specialist at the same organization, contributing to the overall success of the service.
Education and Expertise
Waqas Ahmad earned a Bachelor's degree in Business/Commerce from the University of the Punjab, where he studied from 2012 to 2014. His educational background provides a foundation for his expertise in client liaison and business relationship management. He has developed skills in CRM and sales presentations, which he applies in his current role to enhance customer interactions and drive success.
Professional Background
Waqas Ahmad has a diverse professional background in sales and customer support. He worked as a Sales Executive at Mindbridge Private Limited from 2013 to 2015 and later at United Computer Solutions from 2017 to 2018. He also held the position of Customer Support Executive at TRG - The Resource Group in 2016. His experience includes roles as Account Executive and Senior Account Executive at Phi Consulting in 2022, where he focused on account management and client success.
Career Progression
Waqas Ahmad's career has progressed through various roles in sales and customer support. He began as a Customer Support Executive at TRG in 2016, then transitioned to sales roles at Mindbridge and United Computer Solutions. He further advanced his career at Phi Consulting, where he served as both Account Executive and Senior Account Executive. His experience at Coeus Solutions GmbH as a Business Development Executive from 2018 to 2019 also contributed to his professional growth.