Arielle Hart

Arielle Hart

Routing & Call Center Supervisor @ MedZed

About Arielle Hart

Arielle Hart serves as the Routing & Call Center Supervisor at MedZed, where she has worked since 2020. She has a background in health care management, having held various roles including Case Manager and Team Supervisor at Beatrice Loving Heart, and Compensation and Benefits Analyst at The GW Medical Faculty Associates.

Work at MedZed

Arielle Hart has been employed at MedZed as a Routing & Call Center Supervisor since 2020. In this role, she focuses on optimizing routing strategies for field staff, which has led to decreased fuel and labor costs. Hart also develops and implements training programs for both current staff and new hires to ensure clarity in role expectations. Her contributions have been essential in improving operational efficiency within the organization.

Previous Experience

Before joining MedZed, Arielle Hart worked at The GW Medical Faculty Associates in various roles. She served as a Compensation and Benefits Analyst from 2019 to 2020 and as an Interim Specialty/EHR Trainer in 2018. Additionally, she was a Patient Access Specialist II from 2017 to 2019. Hart also gained experience as a Case Manager/Team Supervisor at Beatrice Loving Heart for eight months in 2020 and as a Home Health Aide at Visiting Angels for two months in 2015.

Education and Expertise

Arielle Hart holds a Master of Science in Health Sciences (M.S.H.S.) with a focus on Health Care Quality from The George Washington University, where she studied from 2018 to 2020. She also earned a Bachelor of Science in Health Policy and Administration from Penn State University, completing her degree from 2013 to 2017. This educational background supports her expertise in health care operations and management.

Achievements in Operational Efficiency

In her professional roles, Arielle Hart has implemented significant changes that enhanced operational efficiency. Notably, she increased clinician continuity and utilization by 33% through the introduction of new departmental policies. Hart also provides daily feedback to Senior Management using analytical data to identify areas for improvement and collaborates with IT to ensure resource allocation aligns with operational needs.

Internship Experience

Arielle Hart completed an internship as an Office Administrative Intern at the U.S. Department of Veterans Affairs in 2016. This experience provided her with valuable insights into administrative functions within a government agency, contributing to her overall understanding of health care operations.

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