Vincent Fournier
About Vincent Fournier
Vincent Fournier serves as the Customer Service Lead at Mega Group Inc. in Saskatoon, Saskatchewan, a position he has held since 2020 after previously working as a Bilingual Customer Service Associate at the same company from 2019 to 2020.
Work at Mega Group
Vincent Fournier currently holds the position of Customer Service Lead at Mega Group Inc., a role he has occupied since 2020. In this capacity, he oversees customer service operations and ensures the delivery of high-quality support to clients. Prior to this role, he worked as a Bilingual Customer Service Associate at the same company from 2019 to 2020. His tenure at Mega Group Inc. spans a total of four years, during which he has developed expertise in customer relations and service management.
Education and Expertise
Vincent Fournier studied at Collège LaSalle in Montréal, where he focused on Computer Programming. He completed his studies in Computer Science Data Processing from 2012 to 2014. This educational background has equipped him with technical skills that complement his customer service role, allowing him to address client inquiries effectively and efficiently.
Background
Vincent Fournier is based in Saskatoon, Saskatchewan, Canada. His career in customer service began at Mega Group Inc., where he initially worked as a Bilingual Customer Service Associate. His ability to communicate in multiple languages has enhanced his effectiveness in serving a diverse clientele.
Career Progression
Vincent Fournier's career at Mega Group Inc. reflects a clear progression from a Bilingual Customer Service Associate to the Customer Service Lead. This advancement demonstrates his commitment to professional growth and his capability in managing customer service teams and operations.