Makiko Shiino
About Makiko Shiino
Makiko Shiino serves as the Head of Operations at Megagon Labs, where she utilizes her project management skills to lead complex projects and enhance customer engagement. With a background in product localization and experience in both VISA U.S.A. Inc. and SONY CORPORATION, she fosters teamwork and communication within her teams.
Work at Megagon Labs
Makiko Shiino has been serving as the Head of Operations at Megagon Labs since 2015. In this role, she oversees various operational functions and ensures the effective execution of projects. Her leadership is characterized by a collaborative approach that promotes teamwork and communication among team members. Shiino's extensive experience in managing complex projects contributes to the company's operational efficiency.
Previous Experience at VISA U.S.A. Inc.
Before joining Megagon Labs, Makiko Shiino worked at VISA U.S.A. Inc. as an HRIS Project Specialist for one year from 2014 to 2015. During her tenure in Foster City, CA, she was involved in various human resources information system projects, enhancing her project management skills and understanding of operational processes within a large organization.
Background in Customer Marketing
Makiko Shiino has a strong background in customer marketing, where she focused on developing strategies to enhance customer engagement and satisfaction. Her experience in this field allows her to align operational goals with customer needs, ensuring that the products and services meet market demands.
Experience at SONY CORPORATION
Shiino worked at SONY CORPORATION as a Product & Customer Marketing Manager from 2001 to 2006 in Tokyo, Japan. In this role, she managed marketing initiatives that targeted customer needs and preferences, contributing to the overall success of product launches and customer satisfaction.
Education and Expertise
Makiko Shiino studied at the University of Washington, where she earned a B.A. in Sociology with a Minor in Geography, concentrating on Geographic Information Systems (GIS). This educational background provides her with a strong analytical foundation, which she applies in her operational and marketing roles.