Benjamin Coffey
About Benjamin Coffey
Benjamin Coffey is a Technical Support Engineer currently employed at Melio since 2021, with prior experience at Universal Music Group and Dataiku. He has a background in IT support and systems management, having worked in various roles across the United Kingdom and the United States.
Current Role at Melio Payments
Benjamin Coffey serves as a Technical Support Engineer at Melio, a position he has held since 2021. His role involves providing technical assistance and support to clients, ensuring that their experience with Melio's payment solutions is seamless. Based in New York, he utilizes his extensive background in technical support to address customer inquiries and troubleshoot issues effectively.
Previous Experience at Universal Music Group
Prior to his current role, Benjamin worked at Universal Music Group as a Senior Application Support Analyst from 2016 to 2020. During his four years in this position, he was responsible for supporting various applications used within the organization. His experience in this high-profile industry provided him with valuable insights into application management and user support.
Experience at Capita
Benjamin Coffey worked as a Support Developer at Capita from 2012 to 2016. In this role, he focused on developing and supporting software solutions, contributing to the efficiency of the company's operations. His four years at Capita in London helped him build a solid foundation in technical support and software development.
Role at Dataiku
From 2020 to 2021, Benjamin served as a Technical Support Engineer at Dataiku. His responsibilities included assisting clients with technical issues related to the company's data science platform. This position further enhanced his technical skills and experience in customer support within the technology sector.
IT Systems Management at Party Pieces
Benjamin began his career in IT Systems Management at Party Pieces, where he worked for one year from 2011 to 2012. In this role, he managed IT systems and ensured their optimal performance. This early experience laid the groundwork for his subsequent roles in technical support and application management.