Bradley Fischer
About Bradley Fischer
Bradley Fischer is a Customer Experience Associate at Melio, where he has worked since 2022 in Denver, Colorado. He holds a Bachelor's degree in Communications from Michigan State University and has prior experience in fraud operations and guest services.
Work at Melio Payments
Bradley Fischer has been employed at Melio Payments as a Customer Experience Associate since 2022. In this role, he focuses on enhancing customer service capabilities and generating quotes for clients. His work contributes to improving customer satisfaction and streamlining service processes within the company. Melio Payments is known for its innovative payment solutions aimed at small businesses.
Education and Expertise
Bradley Fischer earned a Bachelor's degree in Communications from Michigan State University, where he studied from 2014 to 2019. This educational background has equipped him with skills in effective communication, which are essential in his current role in customer experience. His proficiency in tools such as Zendesk, SQL, Microsoft Office, and Excel further supports his expertise in customer service and fraud investigation.
Background
Before joining Melio Payments, Bradley Fischer worked in various roles that enhanced his customer service and fraud analysis skills. He served as a Fraud Operations Specialist at Chime from 2020 to 2022, where he utilized investigative analysis to identify and document fraud trends. Additionally, he worked as a Guest Services Specialist at Live Nation Entertainment and briefly as a Building Consultant at Future Steel Buildings.
Professional Experience
Bradley Fischer has accumulated diverse professional experience in customer service and fraud operations. His tenure at Chime involved analyzing fraud patterns, while his role at Live Nation Entertainment focused on guest services. His brief stint at Future Steel Buildings as a Building Consultant provided him with sales experience. This varied background has contributed to his current effectiveness in customer experience at Melio.