Katrina S.
About Katrina S.
Katrina S. is a Customer Experience Associate at Melio, with a background in liberal arts and extensive experience in management and customer service across various industries. She has demonstrated problem-solving skills and a commitment to community service throughout her career.
Work at Melio Payments
Katrina S. has been employed at Melio Payments as a Customer Experience Associate since 2022. In this role, she focuses on enhancing customer interactions and resolving issues effectively. Her position involves utilizing her problem-solving skills to improve the overall customer experience. Melio Payments is known for its innovative financial solutions aimed at small businesses, and Katrina contributes to this mission by ensuring that customers receive the support they need.
Education and Expertise
Katrina S. studied at City Tech, CUNY, where she earned a degree in Liberal Arts and Sciences/Liberal Studies from 2015 to 2017. Prior to this, she completed her high school education at South Shore Educational Complex, achieving a diploma with a focus on Environmental Studies from 2011 to 2015. Her educational background provides her with a diverse knowledge base that complements her extensive experience in customer service and management.
Background
Katrina S. has a diverse professional background, having worked in various roles across multiple industries, including tech, retail, and education. Her career includes positions such as Store Manager at OddFellows Ice Cream Co. and Customer Experience Fellow at KindWork. She has also held roles in retail sales at Barclays Center and Pressed Juicery. This varied experience has equipped her with a strong foundation in customer service and management.
Achievements
Katrina S. is recognized for her strong problem-solving abilities, which enhance customer experiences in her roles. She has demonstrated reliability and flexibility across her positions, contributing to her effectiveness in customer service and management. Additionally, her extensive volunteer work reflects her commitment to community service, showcasing her dedication beyond her professional responsibilities.