Paul Kwestel
About Paul Kwestel
Paul Kwestel is a Payment Operations Lead at Melio, where he has worked since 2021. He previously held roles at BarLInq, Via - On-Demand Transit, and CBS Sports Radio, and he has a Bachelor's degree in Communication from the University of Maryland.
Work at Melio Payments
Paul Kwestel serves as the Payment Operations Lead at Melio, a role he has held since 2021. In this position, he has developed a new ACH refund workflow that significantly streamlined the refund process, reducing the time required for refunds by half. He is also responsible for approving all pending refunds as the only Senior Associate in this capacity. Kwestel collaborates with the engineering team to identify and report bugs, ensuring that issues are addressed promptly. Additionally, he creates training sessions for team members to facilitate the implementation of new processes.
Current Role at BarLInq
Since 2019, Paul Kwestel has been the Head of Operations at BarLInq, located in the Greater New York City Area. In this role, he oversees operational strategies and initiatives to enhance efficiency within the organization. His leadership contributes to the overall operational success of the company, ensuring that business objectives are met effectively.
Previous Experience at Via
Prior to his current roles, Paul Kwestel worked at Via - On-Demand Transit as the Driver Operations Manager from 2016 to 2019. During his three years in this position, he managed driver operations in the Greater New York City Area, focusing on optimizing service delivery and operational performance.
Background in Media and Communications
Paul Kwestel has a background in media and communications, having worked as a Blogger for The International Business Times Inc. from 2012 to 2013. He also served as a Producer and Tape Operator at CBS Sports Radio from 2012 to 2017. These roles provided him with experience in content creation and media production, contributing to his diverse skill set.
Education and Expertise
Paul Kwestel earned his Bachelor's degree in Communication from the University of Maryland, where he studied from 2008 to 2012. His education has equipped him with the skills necessary for effective communication and collaboration across various teams in his professional roles.