Mac Schlief
About Mac Schlief
Mac Schlief is an Account Executive who played a key role in launching a web application for managing device issues and hosted various events and content releases during the launch week from March 11-15, 2024.
Title of Mac Schlief
Mac Schlief is an Account Executive who specializes in offering an intuitive web application for receiving alerts and managing issues. His role involves a myriad of responsibilities aimed at ensuring the efficient operation and deployment of software and hardware solutions.
Product Launch Webinar by Mac Schlief
On March 12th, 2024, Mac Schlief hosted a product launch webinar titled 'Measure Embedded Device Quality in the Field with Ease.' This event was part of a broader launch week initiative, focusing on the introduction of new features and products to enhance customer experience and device quality management.
Guided Product Tour and Demos
Mac Schlief participated in a launch week event from March 11-15, 2024, where he released several key resources on March 12th. These include a new guided product tour demo, a video walkthrough of the MCU integration process, and videos on measuring battery life, stability, and connectivity in the field with Memfault. These resources provide in-depth insights into the product's capabilities and practical applications.
Blog Posts and Feature Highlights
During the launch week, Mac Schlief published multiple blog posts and feature highlight videos. On March 13th, he wrote about product updates focusing on better data, dashboards, and drill-downs. On March 14th, he released content about Jira integration, including a blog post and a feature highlight video. A roundup blog post summarizing the launch week was published on March 15th.
Partnerships and Case Studies
Mac Schlief has partnered with Airthings to provide insights into the underlying causes of field challenges. A comprehensive case study highlighted the ability to gain confidence when shipping releases, reduce issue detection and resolution time, and switch from reactive to proactive issue handling.
Technical Certifications and Compliance
Mac Schlief ensures that the services provided are SOC 2 Type II Certified, ensuring formal review of infrastructure, software, data, people, policies, procedures, and operations. Additionally, the services are GDPR compliant with full data encryption, hosting data on AWS with encryption at rest using keys managed in KMS and AWS SSE-S3, and providing per-organization encryption with AWS SSE-C for raw binary data.
Embedded SDKs for Data Collection
Mac Schlief oversees the deployment of firmware and Android SDKs designed for low bandwidth, embedded hardware environments. The firmware SDK collects full device coredumps, debug registers, logs, and custom metrics. The Android Bort SDK collects crashes, metrics, reboots, and logs from the entire device. Additionally, the Linux SDK relies on open-source software for collecting crash reports, metrics, reboot reasons, and logs.