Johanne (Jo) Lovejoy
About Johanne (Jo) Lovejoy
Johanne (Jo) Lovejoy is an experienced IT Project Manager currently working at MEMIC, where she has been since 2019. With a background in education technology and extensive project management experience across various organizations, she focuses on resolving team conflicts and ensuring timely project completion.
Work at MEMIC
Johanne Lovejoy has been employed at MEMIC as an IT Project Manager since 2019. In this role, she has acted as a Program Manager for the Primary Claim System replacement project, overseeing all workstreams to ensure adherence to budget and timelines. She has implemented new reporting tools that enhance transparency for stakeholders, facilitating early corrections and ensuring timely project delivery. Her focus on resolving project team conflicts and aligning teams within defined project scopes contributes to successful project closures.
Previous Experience in IT Project Management
Prior to her current position, Johanne Lovejoy worked at MaineHealth as an IT Project Manager from 2014 to 2019. She also served as an Executive IT Support Specialist at Maine Medical Center from 2012 to 2014. Earlier in her career, she held roles in desktop support and coordination at Health Dialog from 2007 to 2012, and worked as a 2nd Shift Supervisor at Cincinnati Bell from 1999 to 2001. Her diverse experience in IT roles has equipped her with a comprehensive understanding of project management.
Education and Expertise
Johanne Lovejoy holds a Master of Business Administration (M.B.A.) with a concentration in Corporate Business from Husson College, where she studied from 2006 to 2012. She also earned a Bachelor of Science (BS) in Computer Information Systems from Husson University, completing her studies from 2002 to 2004. In addition, she achieved certifications as a Lean Six Sigma Green Belt and a Certified SCRUM Master in 2018, further enhancing her project management skills.
Background in Technology and IT Support
Johanne Lovejoy began her career in technology as a Network Administrator at Makino from 1995 to 1999. She transitioned to desktop support roles, including her position at Health Dialog, where she worked from 2007 to 2012. Her early experiences in various IT support roles have provided her with a solid foundation in technical problem-solving and team collaboration, which she applies in her project management practices.
Focus on Continuous Improvement
Johanne Lovejoy emphasizes continuous process improvement in her project management approach. She utilizes Total Quality Management principles and Operational Excellence methodologies to enhance project outcomes. Her commitment to resolving conflicts and aligning project teams within defined scopes reflects her dedication to achieving project goals efficiently and effectively.