Krisztina Napolitano, MBA, Wcp
About Krisztina Napolitano, MBA, Wcp
Krisztina Napolitano, MBA, WCP, is a Customer Accounting Manager at MEMIC, where she has worked since 2017. With a strong background in leadership, insurance, and customer service, she emphasizes process improvement and team development to drive profitability.
Work at MEMIC
Krisztina Napolitano has served as the Customer Accounting Manager at MEMIC since 2017. In this role, she is responsible for overseeing customer accounting processes and ensuring efficient financial operations. Her focus on process improvement and team leadership contributes to the overall profitability of the organization. Located in the Portland, Maine area, she has been instrumental in guiding her team towards achieving performance goals.
Previous Experience
Prior to her current role, Krisztina worked at A Perfect Smile as Practice Manager from 2015 to 2017. She also held several positions at UNUM, including Customer Service Specialist III from 2009 to 2013 and Long Term Disability Benefit Specialist from 2006 to 2009. Additionally, she served as a Client Specialist for eight months in 2013. Her diverse experience in customer service and management has equipped her with valuable skills applicable in her current position.
Education and Expertise
Krisztina Napolitano holds multiple degrees from the University of Southern Maine. She earned her Master of Business Administration (MBA) from 2012 to 2015, following a Bachelor of Business Administration (BBA) with a minor in Accounting from 2004 to 2007. She also studied Insurance and achieved the WCP designation. Her educational background provides her with a strong foundation in business, accounting, and management.
Background in Leadership and Marketing
Krisztina has a background that encompasses leadership, insurance, banking, customer service, and marketing. She emphasizes process improvement and marketing strategies in her professional approach. Her focus on leading teams towards profitability is supported by her commitment to employee development and performance coaching, which are key components of her management style.