Stacey Foote
About Stacey Foote
Stacey Foote serves as the Director of Claims at The MEMIC Group, where she has worked since 2021. With extensive experience in claims management across various regions, she collaborates with multiple departments to enhance service delivery and promote growth.
Current Role at MEMIC
Stacey Foote serves as the Director of Claims at The MEMIC Group, a position she has held since 2021. In this role, she oversees claims operations and ensures the delivery of high-quality service to a diverse range of external customers, including agents, producers, and the medical community. Her responsibilities include managing claim teams across multiple regions, including the Mid Atlantic and Southeast, and overseeing a total of 45 regional claim management and staff employees.
Previous Experience at MEMIC
Stacey Foote has extensive experience at The MEMIC Group, having worked there for over 15 years in various capacities. She began as the Claim Team Manager for the Northeast from 2007 to 2015, followed by a role as Claim Director for the Northeast from 2015 to 2018. Subsequently, she served as the Director of Claims Shared Services from 2018 to 2022, where she managed claims operations and collaborated with various departments to enhance service delivery.
Collaboration and Financial Reporting
In her current role, Stacey Foote collaborates closely with actuarial and finance colleagues to ensure timely financial and departmental trending reports. This collaboration is essential for maintaining operational efficiency and supporting the overall financial health of the organization. She also works with underwriting and loss control teams to drive initiatives that promote healthy written premium growth.
Education and Expertise
Stacey Foote holds a Bachelor's degree in Human Services from Franklin Pierce University. Her educational background provides her with a solid foundation in service-oriented practices, which she applies in her role at MEMIC. Her expertise in claims management and customer service is evident in her ability to oversee diverse teams and ensure excellence in service delivery.