Brandon M Hall
About Brandon M Hall
Brandon M Hall is a Program Manager in Customer Success at Menlo Security Inc., with a background in digital communication strategy and customer relationship management. He has held various roles in companies such as Cybersource, Pluralsight, and AdRoll, and possesses certifications in AWS Cloud Practitioner and Selling with LinkedIn.
Current Role at Menlo Security
Brandon M Hall serves as a Program Manager in Customer Success at Menlo Security Inc. since 2023. In this role, he focuses on enhancing customer satisfaction and retention rates through effective program management. His position is remote and based in Utah, United States. Hall utilizes his expertise in digital communication strategy and data analysis to drive impactful outcomes for the organization.
Previous Experience at Cybersource
Before joining Menlo Security, Hall worked at Cybersource as a Senior Digital Scale Manager from 2018 to 2020. His tenure lasted for two years in Lehi, Utah. In this role, he contributed to the company's digital initiatives, leveraging his skills to support customer success efforts.
Professional Background at Pluralsight
Hall was employed at Pluralsight as a Program Manager in Customer Success from 2021 to 2023. During this two-year period, he received the Champion the Customer Award, recognizing his commitment to customer satisfaction. His work involved leading initiatives that improved customer engagement and retention.
Education and Certifications
Brandon M Hall studied at the University of Phoenix, where he earned an Associate's degree in Business/Marketing from 2010 to 2012. He is also certified as an AWS Cloud Practitioner and in Selling with LinkedIn, which enhances his qualifications in customer success and digital sales strategies.
Skills and Achievements
Hall is proficient in Gainsight and Pendo Product Cloud, tools that support customer success initiatives. He has over two years of experience managing agency accounts and directing field sales efforts. His achievements include receiving the Biggest Hitter and Biggest Closer Awards at Proofpoint, showcasing his effectiveness in sales and customer engagement.