Eric Primdahl
About Eric Primdahl
Eric Primdahl is a Customer Success Renewals Specialist at Menlo Security Inc., with a background in account management and business development across various companies. He holds a Bachelor of Arts in Communication from Carthage College and has a history of competitive sports, including collegiate swimming and rugby.
Current Role at Menlo Security
Eric Primdahl serves as a Customer Success - Renewals Specialist at Menlo Security Inc. He has held this position since 2022, working remotely. In this role, he focuses on customer retention and satisfaction, ensuring that clients receive the necessary support and resources to maximize their experience with the company's security solutions.
Previous Experience at Trustwave
Prior to his current role, Eric worked at Trustwave as an Account Manager - Renewals from 2021 to 2022. His responsibilities included managing customer accounts and overseeing the renewal process. He also served as a Business Development Representative at Trustwave from 2020 to 2021, where he contributed to sales efforts and client engagement.
Background in Account Management
Eric has a solid background in account management, having worked at Zurich North America as an Enterprise Account Manager from 2016 to 2017. He also held a position at Travelers as an Account Manager for Middle Market Construction from 2015 to 2016. These roles provided him with extensive experience in managing client relationships and understanding customer needs.
Education and Academic Background
Eric Primdahl studied Communication at Carthage College, where he earned a Bachelor of Arts (B.A.) degree from 2010 to 2014. He also attended Concordia University Irvine for 11 months in 2011. His educational background in communication supports his roles in customer success and account management.
Athletic Involvement and Community Engagement
Eric has a history of involvement in competitive sports, having been a collegiate swimmer and water polo player. He is also an active member of the Lincoln Park Rugby Football Club, which highlights his commitment to community sports and teamwork.