Firdaus Hasbullah
About Firdaus Hasbullah
Firdaus Hasbullah is a Professional Services Consultant and Technical Account Manager with extensive experience in network engineering and customer support. He has held positions at notable companies including The Goodyear Tire & Rubber Company, F5 Networks, and Citi, and has a strong educational background in Computer Systems Networking and Telecommunications.
Work at Menlo Security
Firdaus Hasbullah has been employed at Menlo Security Inc. as a Professional Services Consultant and Technical Account Manager since 2019. In this role, he focuses on delivering professional services and ensuring customer satisfaction. His experience in this position highlights his commitment to service delivery and client engagement.
Previous Experience in Networking
Before joining Menlo Security, Firdaus Hasbullah held various positions in the networking field. He worked at The Goodyear Tire & Rubber Company as a Network Analyst from 2009 to 2012. He then joined Citi as a Network Engineer from 2007 to 2009. Following this, he spent seven years at F5 Networks, where he served as a Network Support Engineer from 2012 to 2015 and later as a Network Support Engineer Lead from 2015 to 2019 in Singapore.
Education and Expertise
Firdaus Hasbullah studied at Temasek Polytechnic, where he earned a Diploma in Internet Computing, focusing on Computer Systems Networking and Telecommunications. He furthered his education at Edith Cowan University, obtaining a Bachelor of Information Technology with a specialization in the same field. His educational background provides a solid foundation for his career in networking and technical consulting.
Professional Skills and Approach
Firdaus Hasbullah is recognized for his self-motivation and proactive approach to work responsibilities. He emphasizes time management as a critical tool for building trust and demonstrating commitment. His experience in both Professional Services and Customer Success roles reflects his strong focus on client satisfaction and effective service delivery.
Teamwork and Collaboration
Firdaus Hasbullah holds a strong belief in the importance of teamwork and unity. He considers these elements essential for achieving greater success in professional settings. His collaborative mindset contributes to his effectiveness in roles that require coordination and partnership with clients and colleagues.