Tomas Ortiz

Lead It Operations @ Menlo Security

About Tomas Ortiz

Tomas Ortiz serves as the Lead of IT Operations at Menlo Security Inc., where he has worked since 2021. His extensive experience includes roles at Malwarebytes, Inflection, eBay, and Stanford University, spanning various IT support and systems administration positions.

Current Role at Menlo Security

Tomas Ortiz serves as the Lead in IT Operations at Menlo Security Inc. since 2021. In this role, he oversees various IT functions and ensures the smooth operation of technology systems within the organization. His responsibilities include managing IT support teams, optimizing operational processes, and implementing solutions to enhance system performance.

Previous Experience at Malwarebytes

Tomas Ortiz worked at Malwarebytes in two capacities. Initially, he served as an IT System Administrator for four months in 2021. Later, he held the position of IT Support Specialist from 2019 to 2021 for a duration of two years. In these roles, he contributed to the management and support of IT infrastructure and provided technical assistance to users.

Career Background in IT Support

Tomas Ortiz has a diverse background in IT support roles. He worked at Inflection as a Desktop Support Specialist from 2016 to 2018 and later as a Systems Administrator from 2018 to 2019. He also held a position at eBay as an L2 Desktop Support Technician from 2015 to 2016. His experience includes troubleshooting, maintaining systems, and providing user support across various organizations.

Education and Early Career

Tomas Ortiz began his career in IT at Asher College as a Desktop Support Technician from 2013 to 2014. He also worked at Stanford University as a Computer Information Systems Analyst from 2014 to 2015. These early roles laid the foundation for his career in IT support and system administration.

Additional Work Experience

Before his IT career, Tomas Ortiz worked at Target as a Sales Floor Team Member from 2011 to 2013. This experience provided him with customer service skills that are beneficial in his IT support roles.

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