Lora Anderson
About Lora Anderson
Lora Anderson is a People Operations Coordinator at Mentor Collective, where she supports employee benefits and develops internal tools. She has a diverse background in operations and customer experience, having previously worked at companies such as Capital One, Apple, and Freebird, Inc.
Current Role at Mentor Collective
Lora Anderson serves as the People Operations Coordinator at Mentor Collective. In this role, she plays a key part in supporting the facilitation of People Operations benefits, perks, and programs. She has been with Mentor Collective since 2021 and has contributed to the development and maintenance of new people programs and internal tools aimed at enhancing the employee experience. Additionally, she is actively involved in creating efficient workflows by building and maintaining processes and resources within the organization.
Previous Experience at Capital One
Lora Anderson worked at Capital One as a Senior Process Manager from 2020 to 2021. During her 10-month tenure in Boston, Massachusetts, she focused on process management and operational efficiency. Her experience at Capital One contributed to her skill set in managing complex workflows and improving organizational processes.
Career at Apple
Lora Anderson's career at Apple spanned several roles. She began as a Specialist from 2015 to 2016, where she provided customer support and product knowledge. She then advanced to the position of Genius Administrator from 2016 to 2018, where she managed technical support operations. Her time at Apple allowed her to develop strong customer service and technical skills.
Experience at Freebird, Inc.
At Freebird, Inc., Lora Anderson held multiple positions. She started as a Traveler Experience Representative for 4 months in 2018, followed by her role as Traveler Experience Lead from 2018 to 2020. In these positions, she focused on enhancing the customer experience and managing team operations in Cambridge, Massachusetts. Her experience at Freebird contributed to her expertise in customer service and team leadership.
Educational Background
Lora Anderson studied at the University of Massachusetts Boston, where she earned a Bachelor of Arts (BA) in Environmental Science. Her studies spanned from 2013 to 2017, providing her with a solid foundation in environmental issues and scientific principles. This educational background complements her professional experience in various operational roles.