Amy Grau
About Amy Grau
Amy Grau serves as the Vice President of Product Management at MerchantE, specializing in portfolio management and B2B product development. With extensive experience in product management and technical delivery, she has contributed significantly to enhancing payment processing capabilities and optimizing portfolio management processes.
Current Role at MerchantE
Amy Grau serves as the Vice President of Product Management at MerchantE, where she has been since 2022. In this role, she focuses on portfolio management, B2B product development, and product roadmap strategy. She leads initiatives aimed at developing and integrating new payment facilitator models to enhance merchant card payment processing capabilities. Grau emphasizes training a dedicated portfolio management team to identify business opportunities and understand key performance indicators for evaluating programs and initiatives.
Previous Experience at MerchantE
Prior to her current position, Amy Grau held several roles at MerchantE. She worked as a Senior Director of Product Management from 2021 to 2022, where she was involved in solution deployment and agile project management. Before that, she served as Director of Product Performance from 2020 to 2021, focusing on risk mitigation and release planning. Grau also worked as a Technical Writer from 2019 to 2020, where she contributed to agile development and business requirements gathering.
Experience at Worldpay
Amy Grau has extensive experience at Worldpay, where she held multiple positions over a span of nine years. Her roles included Senior Technology Manager, IT Business Relationship Manager, and Leader of Technical Delivery Management. In these positions, she was responsible for designing and scaling IT infrastructure, aligning IT and business goals, and simplifying business-critical processes. Grau's experience at Worldpay provided her with a strong foundation in technology and product management.
Educational Background
Amy Grau earned a Bachelor of Science degree in Technical and Professional Communication from Southern Polytechnic State University, where she studied from 1999 to 2002. This educational background has equipped her with the skills necessary for effective communication and technical writing, which have been integral to her roles in product management and technical delivery.
Leadership Style and Contributions
Amy Grau's leadership style is characterized by direct communication and execution excellence. She focuses on mentoring and empowering individuals and teams within her organization. Grau has been instrumental in revamping and rolling out lean portfolio management processes in collaboration with senior leadership, and she partners with Technical Product Owners and Directors of Product Management to oversee and improve portfolio management processes, including new merchant acquisitions and payment processor integrations.