Divana Espinosa
About Divana Espinosa
Divana Espinosa is an Analyst in Customer Success at MerchantE, where she has worked since 2021 in Alpharetta, Georgia. With a strong background in accounting and finance, she has held various roles across multiple companies, contributing to the financial technology sector.
Work at MerchantE
Divana Espinosa has been employed at MerchantE as an Analyst in Customer Success since 2021. Located in Alpharetta, Georgia, she has contributed to the company's initiatives in the financial technology sector for three years. Her role focuses on enhancing customer satisfaction and ensuring successful client interactions, which is essential in the competitive FinTech landscape.
Previous Experience in Finance and Accounting
Prior to her current position, Divana Espinosa worked at American Tower as a Financial Analyst from 2020 to 2021. She has also held various roles in accounting, including Senior Accountant at GORMAN SERVICES INC from 2018 to 2019 and Accountant at Eton Shirts from 2019 to 2020. Her experience spans multiple industries, providing her with a diverse skill set in financial analysis and accounting practices.
Background in Mathematics and Education
Divana Espinosa earned a Bachelor’s Degree in Mathematics from Kennesaw State University, where she studied from 2011 to 2015. This educational background provides her with a strong analytical foundation, which complements her professional roles in finance and customer success.
Experience in Customer Service and Quality Review
Before her current role, Divana worked as a Claims Specialist at Coyote Logistics from 2016 to 2017 and as a Quality Review Specialist at Georgia Eye Bank from 2014 to 2017. These positions allowed her to develop skills in customer service and quality assurance, which are crucial in her current role in the FinTech industry.
Professional Journey in the Atlanta Area
Divana Espinosa has built her career primarily in the Atlanta Metropolitan Area. Her professional journey includes various roles that have contributed to her expertise in finance, accounting, and customer success, positioning her as a knowledgeable professional in the financial technology sector.