Stephanie Weinsziehr
About Stephanie Weinsziehr
Stephanie Weinsziehr serves as the Senior Director of Activations at MerchantE and the Vice President of Operations and Support at Paya, bringing over 20 years of experience in the payments industry with a focus on customer experience and team development.
Work at MerchantE
Stephanie Weinsziehr has served as the Senior Director of Activations at MerchantE since 2021. In this role, she focuses on building and leading high-performing teams. Her responsibilities include overseeing activations and ensuring that the teams meet their performance goals. Stephanie's leadership style emphasizes staff training, mentoring, and development, which contributes to the overall success of the organization.
Current Role at Paya
In addition to her position at MerchantE, Stephanie Weinsziehr has been the Vice President of Operations and Support at Paya since 2019. Based in the Greater Atlanta Area, she is responsible for managing operations and support functions. Her role involves enhancing customer experiences and ensuring operational efficiency within the organization.
Background in Customer Care
Stephanie Weinsziehr has extensive experience in customer care, having held various positions in the payments industry. She worked as a Customer Care Manager at Total Merchant Services from 2014 to 2019. Prior to that, she served as Vice President of Customer Care at North American Bancard for 11 months in 2018. Her background includes roles at Intuit, where she was an Operations Manager for eight years, and as a Customer Care Supervisor at Innovative Merchant Solutions.
Expertise in the Payments Industry
With over 20 years of experience in the payments industry, Stephanie Weinsziehr specializes in enhancing customer experiences through strategic business planning and regulatory compliance. Her expertise includes continuous process improvement, customer retention, and situational leadership. These skills contribute to her effectiveness in operations and people leadership roles.
Career Progression
Stephanie Weinsziehr's career in the payments industry began in 1999 at Innovative Merchant Solutions, where she worked as a Customer Care Supervisor. She progressed through various roles, including Back Office Operations Manager at Total Merchant Services and Operations Manager at Intuit. Her career reflects a consistent focus on customer care and operational excellence, culminating in her current leadership positions.