Jeremy Whitlow
About Jeremy Whitlow
Jeremy Whitlow is a Service Desk Analyst 2 currently employed at Meriplex in Houston, Texas. He has a diverse background in technical support and customer service, having worked for notable companies such as Apple, Google, and Amazon over the course of his career.
Work at Meriplex
Jeremy Whitlow has been employed at Meriplex as a Service Desk Analyst 2 since 2022. In this role, he is responsible for providing technical support and assistance to clients, ensuring that their service desk needs are met efficiently. His position involves troubleshooting issues, managing service requests, and maintaining communication with users to enhance their experience.
Previous Employment Experience
Before joining Meriplex, Jeremy Whitlow held various positions in the technology and retail sectors. He worked at Apple Retail as a Specialist for three years from 2009 to 2012 in Palo Alto, CA. Following that, he served as a Google Equipment Maintenance Technician at Astreya for one year in San Francisco, CA. He then transitioned to a role as a Google Network Surveillance Technician at Astreya from 2013 to 2017 in Mountain View, CA. Afterward, he worked as a Field Technician at Amazon from 2018 to 2021 in Denver, Colorado.
Education and Expertise
Jeremy Whitlow's educational background includes studies at several institutions. He attended St. Ignatius College Prep, where he completed his high school education with a focus on History from 2000 to 2004. He then studied at Cañada College from 2004 to 2006 and later at Foothill College from 2006 to 2008. His education has provided him with a foundation that supports his technical roles in the technology sector.
Background in Retail and Technology
Jeremy Whitlow has a diverse background that spans both retail and technology. He began his career as a Sales Associate at RadioShack Corporation from 2007 to 2009. This experience in retail provided him with customer service skills that he later applied in his technical roles. His transition into technology began with his position at Apple Retail, which paved the way for further opportunities in technical support and maintenance.