Ashley Clement, M.Ed
About Ashley Clement, M.Ed
Ashley Clement, M.Ed, serves as a Senior Program Success Manager and Career Coach at Merit America, where she provides personalized support to learners and supervises a team of coaches. With a background in organizational communications and extensive experience in higher education, she focuses on enhancing coaching outcomes and program effectiveness.
Current Role at Merit America
Ashley Clement serves as the Senior Program Success Manager and Career Coach at Merit America, a position she has held since 2021. In this role, she provides personalized support to learners, focusing on their job and career goals. Ashley manages a caseload that is 50% of a typical Program Success Manager/Career Coach roster, enabling her to offer more individualized attention. She supervises a team of three coaches, conducting regular one-on-one check-ins and performance reviews to motivate her team to meet or exceed key performance indicators (KPI) targets. Additionally, she captures program insights and implements adjustments to enhance both the program and learner experience.
Previous Experience at Merit America
Prior to her current role, Ashley Clement worked at Merit America as a Program Success Manager and Career Coach for eight months in 2021. During this time, she focused on improving coaching outcomes within a program track that aimed at job placement and long-term success in the field. Her experience at Merit America laid the groundwork for her current position, allowing her to develop skills in program management and learner support.
Educational Background
Ashley Clement holds a Master of Education (M.Ed.) in College Student Personnel Services from Ohio University. She also earned a Bachelor of Arts in Organizational Communications from the University of Louisiana at Lafayette, where she studied from 2012 to 2016. Her educational background equips her with the knowledge and skills necessary for her roles in program management and career coaching.
Career History and Roles
Ashley Clement has held various positions in higher education and student services. She worked at the University of Louisiana at Lafayette as Coordinator for First-Year Student Programming for two years and as an Adjunct Instructor for one year. Additionally, she served as Assistant Director of Graduate Recruitment & Advising at Indiana University School of Public and Environmental Affairs for ten months. Her experience also includes roles as Graduate Intern for Orientation and Family Programs at The University of Texas at San Antonio and as Graduate Intern for Orientation & Hospitality at the National Association for Campus Activities.
Leadership and Team Management
In her current role, Ashley Clement supervises a team of three coaches, focusing on performance management and team development. She conducts regular one-on-one check-ins and performance reviews to inspire her team members. Her leadership approach emphasizes collaboration and accountability, ensuring that her team meets their performance targets while providing effective support to learners.