Jill Petrunis Heffernan
About Jill Petrunis Heffernan
Current experience: Collect and document business requirements. Work closely with system developers from requirements through UAT. Create user training guides. Provide post-implementation support. Collect, analyze and document reported "bugs" or enhancement requirements to existing production systems. Identify and analyze holes in existing system workflows. Document and submit suggestions for improvements. Work with system developers through implementation. Create and perform test scripts and use cases. Lead test groups. Create customized reporting with data mining tools. Act as Single Point of Contact/Security Administrator for Trust Operations personnel. Act as SME to other groups' projects. Past experience: Field-map preparation for program and system conversions. Reconcile financial spreadsheets and statements. Website design. Specialties: logic and writing, Personal Trust business, project management workflow, Access, Excel, Word, ClearQuest, SQL, Business Requirements, PhotoShop, digital photography