Paolo Santiago

Paolo Santiago

It Solutions Manager @ Merrylands RSL Club

About Paolo Santiago

Paolo Santiago serves as the IT Solutions Manager at Merrylands RSL Club, where he has worked since 2018. He holds a Bachelor of Information and Communications Technology from Western Sydney University and a Master of Business Administration from Macquarie University.

Work at Merrylands RSL Club

Paolo Santiago has been serving as the IT Solutions Manager at Merrylands RSL Club since 2018. In this role, he specializes in managing inter-system integrations and data analysis. His responsibilities include overseeing IT projects and ensuring that technological solutions meet the operational needs of the club. Prior to his current position, he worked as the Business Solutions Coordinator from 2016 to 2018, where he focused on optimizing business processes. His career at Merrylands RSL Club began in 2013 as a Bar and Gaming Attendant, followed by roles as an IT Assistant and Business Solutions Coordinator.

Education and Expertise

Paolo Santiago holds a Bachelor of Information and Communications Technology from Western Sydney University, where he studied from 2014 to 2016. He furthered his education by obtaining a Master of Business Administration (MBA) from Macquarie University, completing his studies from 2019 to 2021. His academic background provides a strong foundation for his expertise in IT solutions, particularly in programming languages such as C#, JavaScript, and SQL. He is also skilled in creating dashboards and utilizing Power Pivot in Microsoft Excel.

Background

Paolo Santiago has a diverse background in the hospitality and IT sectors, primarily at Merrylands RSL Club in New South Wales, Australia. His career began in 2013 as a Bar and Gaming Attendant, where he gained experience in customer service. He transitioned to IT roles, starting as an IT Assistant in 2014, and progressively took on more responsibilities, culminating in his current position as IT Solutions Manager. His progression within the organization reflects his commitment to professional growth and development in the field of information technology.

Achievements

During his tenure at Merrylands RSL Club, Paolo Santiago has developed extensive programming skills and expertise in IT solutions management. He has successfully managed various projects that involve inter-system integrations and data analysis. His proficiency in creating dashboards and using Power Pivot in Microsoft Excel has contributed to improved data visualization and decision-making processes within the organization. His educational qualifications, including an MBA, further enhance his capability to lead IT initiatives effectively.

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