Michael Thorne
About Michael Thorne
Michael Thorne is an Inflight Operations Intern at Mesa Airlines, Inc., where he has worked since 2021. He holds a Bachelor of Science in Air Transportation Management and a Master of Technology in Aviation Management & Human Factors from Arizona State University.
Work at Mesa Airlines
Michael Thorne currently holds the position of Inflight Operations Intern at Mesa Airlines, Inc. since 2021. In this role, he contributes to various aspects of inflight operations, including improving passenger experience by providing insights on boarding processes and inflight services. His responsibilities also include engaging in quality control activities during observation rides on Mesa Airlines flights. Thorne's focus on project thoroughness and attention to detail plays a significant role in enhancing operational efficiency within the airline.
Education and Expertise
Michael Thorne studied at the Ira A. Fulton Schools of Engineering at Arizona State University, where he earned a Bachelor of Science in Air Transportation Management from 2019 to 2022. He also pursued a Master of Technology in Aviation Management & Human Factors at Arizona State University. His educational background equips him with a solid foundation in aviation management principles and practices, which he applies in his current role at Mesa Airlines.
Background
Prior to his current internship, Michael Thorne worked at Arizona State University as a Front Desk Coordinator and Front Desk Assistant from 2019 to 2020. His experience in these roles, which spanned a total of 13 months, involved providing customer service and administrative support in a university setting in Mesa, Arizona. This experience helped him develop strong oral and written communication skills, which he utilizes in team settings and leadership roles.
Achievements
During his time at Mesa Airlines, Michael Thorne has made contributions aimed at enhancing the passenger experience. His input on boarding processes and inflight services has been instrumental in improving operational practices. Additionally, his involvement in quality control activities during observation rides reflects his commitment to maintaining high standards in inflight operations.