Patrick De La Cruz
About Patrick De La Cruz
Patrick De La Cruz is a flight attendant with extensive experience in customer service and management. He has worked for several companies, including Lanikai Juice Co and Compass Airlines, and currently serves at Mesa Airlines, Inc.
Work at Mesa Airlines
Patrick De La Cruz has been employed at Mesa Airlines, Inc. as a Flight Attendant since 2021. He operates primarily in the Washington DC-Baltimore Area. His role involves ensuring passenger safety and comfort during flights, as well as providing customer service in line with the airline's standards.
Previous Experience in Aviation
Before joining Mesa Airlines, Patrick worked as a Flight Attendant at Compass Airlines from 2018 to 2020. This position was based in the Greater Seattle Area and contributed to his experience in the aviation industry, enhancing his skills in customer service and emergency procedures.
Management Experience at Lanikai Juice Co
Patrick served as the Store Manager at Lanikai Juice Co from 2013 to 2018 in Kailua, Hawaii. In this role, he managed daily operations, staff, and customer interactions, which provided him with significant experience in management and customer service within the food and beverage sector.
Educational Background
Patrick studied Liberal Arts and Sciences at the University of Hawaii at Hilo for 11 months in 2005. He also attended Alliant International University-San Diego Scripps Ranch, where he focused on Tourism and Travel Services Management for another 11 months in the same year. Additionally, he completed his high school education at Pahoa High & Intermediate from 2001 to 2005.
Customer Service Skills and Industry Knowledge
Patrick possesses extensive experience in customer service, having worked in various roles including as a Senior Customer Service Associate at Mid Pac Petroleum LLC from 2007 to 2016. His diverse skill set includes knowledge of the gas and petroleum industries, as well as proficiency in Microsoft Word, indicating strong documentation and communication abilities.