Tiffany Mills
About Tiffany Mills
Tiffany Mills serves as the Vice President of People at MessageGears, where she has worked since 2022. With a background in human resources spanning over a decade, she has held various roles at companies such as Intradiem, CareerBuilder, and SapientNitro.
Work at MessageGears
Tiffany Mills serves as the Vice President of People at MessageGears, a position she has held since 2022. In this role, she focuses on enhancing the company's human resources strategies and employee engagement initiatives. Her leadership is instrumental in shaping the workplace culture and ensuring that employee needs are met effectively. Mills' experience in human resources enables her to implement programs that support both organizational goals and employee satisfaction.
Previous Experience in Human Resources
Before joining MessageGears, Tiffany Mills held various positions in human resources across multiple organizations. She worked at Intradiem as a Senior Human Resources Business Partner from 2016 to 2019 and then as Human Resources Director from 2019 to 2022. Prior to that, she was a Human Resources Coordinator at SapientNitro from 2012 to 2014. Mills also gained experience at CareerBuilder, where she served as Manager of Operations Training and Development and as a Training and Development Consultant.
Education and Expertise
Tiffany Mills earned her Bachelor of Science (B.S.) in Psychology from Kennesaw State University, completing her studies from 2007 to 2011. Her educational background in psychology provides her with insights into employee behavior and organizational dynamics. This knowledge supports her expertise in developing human resources strategies that foster a positive work environment and enhance employee retention.
Achievements in Human Resources
Throughout her career, Tiffany Mills has achieved significant milestones in human resources management. She successfully led a company through a global acquisition, maintaining a 98% employee retention rate. Mills also elevated the employee Net Promoter Score (eNPS) from 28 to 47 by implementing a comprehensive employee retention program. Additionally, she spearheaded the development of a global communication strategy for a hybrid working environment and implemented a global Human Resource Information System (HRIS) to streamline processes.
Cost Savings and Program Implementation
Tiffany Mills has demonstrated her ability to drive cost savings and improve operational efficiency in her roles. She achieved approximately $120,000 in cost savings by restructuring benefits programs and changing benefits brokers. Furthermore, she implemented a Performance Management System (PMS) that enhanced data-driven decision-making within the organization. Her initiatives contribute to the overall effectiveness of human resources functions.