Gaurav Sharma
About Gaurav Sharma
Gaurav Sharma is a Program Manager at Meta, specializing in Cross-Meta Support Operations with over 10 years of experience in learning design and development.
Current Role at Meta
Gaurav Sharma currently holds the position of Program Manager in Cross-Meta Support Operations at Meta. He has been with Meta since 2021, operating from the Austin, Texas Metropolitan Area. In his current role, Gaurav focuses on optimizing support operations across Meta’s various platforms, ensuring seamless service delivery and enhancing user experience.
Previous Roles at Meta
Before his current position, Gaurav Sharma served as Partner Learning Manager - Global Operations at Meta from 2019 to 2021. In this role, based in Singapore, he was responsible for managing global operations related to partner learning, which included the design and implementation of learning strategies for Meta's partners.
Career at BTS and Deloitte Consulting
Prior to joining Meta, Gaurav worked as a Senior Consultant at BTS in Singapore from 2018 to 2019. Before that, he was with Deloitte Consulting as a Learning Design Lead from 2013 to 2018, operating out of Hyderābād, India. His work at Deloitte involved leading the design and development of learning experiences that aimed to enhance employee performance within organizations.
Early Career and Education
Gaurav Sharma began his professional journey as a Learning Experience Designer at HurixDigital in Mumbai from 2012 to 2013. He holds a Bachelor of Technology degree in Electronics and Communications Engineering from Kurukshetra University. His educational background has provided a strong foundation for his career in designing and developing learning interventions.
Professional Expertise
With over 10 years of experience, Gaurav Sharma specializes in the design consulting, development, and delivery of training strategies and learning journeys. His expertise lies in creating effective learning interventions for adults that are aimed at boosting workplace performance. He also provides learning consulting support for business leaders at Fortune 100 companies.