Adam Jiwa
About Adam Jiwa
Adam Jiwa serves as the Director of Partnerships at MetaLab, a position he has held since 2023 in Vancouver, Canada. He has extensive experience in account management and customer success, having previously worked at Hootsuite and BMS Integrated Services.
Work at MetaLab
Adam Jiwa has been serving as the Director of Partnerships at MetaLab since 2023. In this role, he is responsible for developing and managing strategic partnerships that align with the company's goals. His tenure at MetaLab follows a previous position as Client Partner, where he worked for four years. Adam's experience at MetaLab is based in Vancouver, British Columbia, Canada.
Previous Experience at Hootsuite
Prior to his current role, Adam Jiwa held multiple positions at Hootsuite. He worked as a Corporate Account Manager from 2013 to 2014, and later as Team Lead, Customer Success Manager from 2014 to 2015. He returned to Hootsuite as Manager, Customer Success Americas, serving from 2016 to 2017 and again from 2017 to 2019. His roles at Hootsuite focused on account management and customer success, contributing to the company's growth in the Vancouver area.
Background in Marketing and Project Coordination
Adam Jiwa began his career at BMS Integrated Services, where he worked as an Account Manager from 2011 to 2013 and as a Marketing and Project Coordinator from 2011 to 2012. His experience in these roles provided him with a foundation in client relations and project management, which he later applied in his positions at Hootsuite and MetaLab.
Education and Expertise
Adam Jiwa holds a Bachelor of Commerce (B.Com.) degree from McGill University, which he completed from 2007 to 2011. He also studied International Business at the University of Adelaide for one year in 2009. In 2020, he furthered his education by completing a Product Management program at BrainStation. This diverse educational background supports his expertise in partnerships and customer success.
Sabbatical Experience
In 2019, Adam Jiwa took a personal travel sabbatical, during which he visited 15 countries over a span of 10 months. This experience allowed him to gain a broader perspective on global cultures and business practices, which can enhance his professional approach in partnership development.