Chesne Stafford
About Chesne Stafford
Chesne Stafford serves as the Chief Customer and Marketing Officer at MetLife Australia, where he focuses on enhancing customer experiences in life insurance. He emphasizes the importance of relationships and strategic thinking to achieve results.
Work at MetLife Australia
Chesne Stafford has served as the Chief Customer and Marketing Officer at MetLife Australia since 2019. Based in Melbourne, Australia, she focuses on enhancing customer experiences in the life insurance sector. Her role involves elevating customer needs to ensure a fast, easy, and caring service. Prior to this position, she worked as the Chief Distribution Officer at MetLife from 2015 to 2019 in Sydney, where she contributed to the company's distribution strategies.
Education and Expertise
Chesne Stafford attended St. Scholastica's College from 1983 to 1988, completing a five-year program. Her educational background has equipped her with the skills necessary for her roles in customer service and marketing within the insurance industry. She emphasizes the importance of having a great financial planner and the right advice, reflecting her commitment to customer education and support.
Background
Chesne Stafford has a professional background that spans several years in the insurance sector. She has held significant positions at MetLife Australia, focusing on customer service and distribution. Her approach involves 'finding the gaps' to ensure continuous progress, demonstrating her adaptability in various business environments. She values relationships and aims to help people achieve results through her work.
Achievements
During her tenure at MetLife Australia, Chesne Stafford has implemented strategies to improve customer experiences in life insurance. Her focus on understanding and addressing customer needs has been a key aspect of her leadership. She has also fostered a collaborative work environment, energized by engaging with positive colleagues who are committed to achieving results.