Emmanuel Shane
About Emmanuel Shane
Emmanuel Shane is a Senior Customer Engagement professional in Inside Sales at Metricstream, where he has worked since 2015. He has a background in consumer mortgage lending and sales management, with previous roles at HSBC Global Banking and Markets and Simplilearn.
Current Role at MetricStream
Emmanuel Shane holds the position of Senior Customer Engagement in Inside Sales at MetricStream. He has been with the company since 2015, contributing to customer engagement strategies and sales initiatives. His role involves working closely with clients to enhance their experience and satisfaction with MetricStream's offerings. The company is based in Palo Alto, California, where Shane has developed his expertise in customer relations and sales processes.
Previous Experience at HSBC Global Banking and Markets
Before joining MetricStream, Emmanuel Shane worked at HSBC Global Banking and Markets in the Consumer Mortgage Lending division. He was employed there for two years, from 2012 to 2014, in London, Greater London, United Kingdom. During his tenure, he gained valuable experience in the banking sector, focusing on consumer lending solutions.
Sales Management at Simplilearn
Emmanuel Shane served as a Senior Sales Manager at Simplilearn for one year, from 2014 to 2015. His role in San Francisco, California, involved overseeing sales strategies and managing client relationships. This position allowed him to further develop his skills in sales management and customer engagement.
Educational Background in Business Administration
Emmanuel Shane completed his Master of Business Administration (MBA) with a focus on Human Resource and Marketing at Gitam University. He studied there from 2010 to 2012. Prior to that, he attended Karunya Institute of Technology and Sciences from 2006 to 2010, where he pursued his undergraduate studies. His educational background has provided him with a solid foundation in business principles and marketing strategies.
Experience in Academia
Emmanuel Shane has experience in academia, having worked at Gitam University in various capacities. He was involved in Management Studies from 2010 to 2013. This role contributed to his understanding of educational frameworks and management practices, which complement his professional experience in sales and customer engagement.