Katherine Booth De Lange
About Katherine Booth De Lange
Katherine Booth De Lange serves as the Vice President of Operations at MetricStream, a position she has held since 2022. With over 15 years of experience across various roles in operations, services, and support, she has worked for notable companies including ACI Worldwide and DecisionLink.
Work at MetricStream
Katherine Booth De Lange has held the position of Vice President Operations at MetricStream since 2022. In this role, she is responsible for overseeing operational strategies and ensuring efficient processes within the organization. Her tenure at MetricStream is marked by her focus on enhancing operational effectiveness and driving organizational growth. She is based in the Atlanta Metropolitan Area.
Previous Experience at ACI Worldwide
Katherine has extensive experience at ACI Worldwide, where she held multiple roles over a span of several years. She served as Director of Sales Operations and Strategic Account Management from 2019 to 2021, and prior to that, she was the Director of Business Unit Operations, Customer Success from 2016 to 2019. Her responsibilities included managing client success and account management, supervising a team of 17 global staff, and overseeing projects that contributed to significant revenue.
Education and Expertise
Katherine obtained a Bachelor of Science degree with a double major in Computer Science and Business from Nelson Mandela University, completing her studies from 2002 to 2006. She also earned an Honors Degree in Computer Science and Information from the same institution between 2002 and 2005. Her educational background provides her with a strong foundation in both technical and business disciplines, which she has applied throughout her career.
Career Overview
With over 15 years of experience, Katherine has worked across various disciplines including Operations, Services, Training, and Support. Her career spans three continents, giving her a global perspective in her roles. She has held senior positions in both NASDAQ-listed organizations and start-ups, demonstrating her versatility and adaptability in different business environments.
Achievements in Sales and Operations
Katherine has been involved in significant projects that include performing financial analysis on sales contracts exceeding $1 million, ensuring compliance with revenue and service level agreements. She has also created a Customer Program Management team aimed at increasing client retention and sales efficiency, and has implemented numerous applications using Salesforce as the CRM platform, integrating various operational functions.