Sumana Sarma
About Sumana Sarma
Sumana Sarma is a Lead Technical Writer at MetricStream, where she has worked since 2021. She specializes in creating and maintaining product documentation using various tools and contributes to innovation projects within her team.
Work at MetricStream
Sumana Sarma has been serving as the Lead Technical Writer at MetricStream since 2021. In this role, she is responsible for creating and maintaining product documentation, utilizing various tools such as FrameMaker, MS Word, Captivate, Confluence, and SnagIt. Prior to her current position, she worked as a Senior Technical Writer at MetricStream from 2016 to 2021, where she contributed to the development of FrameMaker templates used by the technical writing team. She also participates in the interview process for potential candidates in the technical writing department.
Education and Expertise
Sumana Sarma earned her Bachelor’s Degree from G.H. Raisoni College of Engineering, affiliated with R.T.M. Nagpur University, Nagpur, Maharashtra, from 2002 to 2007. Earlier, she completed her high school education at Cotton College in Guwahati, Assam, from 1999 to 2001. Her educational background provides a foundation for her expertise in technical writing and documentation processes.
Background
Before joining MetricStream, Sumana Sarma worked as a Documentation Analyst 2 at QSI Healthcare Pvt Ltd from 2012 to 2016. In this role, she focused on documentation tasks that contributed to the healthcare sector. Her career in technical writing spans several years, with a significant portion spent at MetricStream in various capacities.
Achievements
Throughout her career, Sumana Sarma has contributed to innovation projects within her team, focusing on enhancing documentation processes. She has played a key role in developing templates that streamline the technical writing workflow, demonstrating her commitment to improving efficiency and quality in documentation.