Antonio Bernardo
About Antonio Bernardo
Antonio Bernardo is a Help Desk Technician currently employed at Metrolink in Los Angeles, CA. He has a diverse work history that includes roles at Unum, Kohl's Department Stores, and HelloTech Inc., alongside a strong educational background in business and computer sciences from California State University, Los Angeles.
Work at Metrolink Trains
Antonio Bernardo has been employed as a Help Desk Technician at Metrolink since 2019. In this role, he is responsible for providing technical support and assistance to users within the organization. His position involves troubleshooting issues, maintaining systems, and ensuring efficient operation of technology resources in the Los Angeles area.
Previous Employment Experience
Before joining Metrolink, Antonio worked in various roles that contributed to his technical and customer service skills. He served as a Scholar at Unum for seven months in Glendale from 2017 to 2018. He also held positions at Kohl's Department Stores, where he worked as a Sales Associate, Fulfillment Supervisor, and Department Supervisor between 2013 and 2018. Additionally, he worked as an Operations Associate at HelloTech Inc. for seven months in 2018-2019.
Education and Expertise
Antonio Bernardo earned his Bachelor's degree in Computer and Information Sciences and Support Services from California State University, Los Angeles, where he studied from 2013 to 2018. He also obtained a Bachelor's degree in Business Administration, Management and Operations from the same institution. In addition, he completed a Minor in Economics during his studies, which further enhanced his analytical skills.
Career Progression
Antonio's career reflects a steady progression through various roles in both technical and retail environments. Starting as a Sales Associate at Kohl's, he advanced to supervisory positions, demonstrating his capability in management and operations. His transition to technical support at Metrolink marks a significant step in his career, aligning with his educational background in computer sciences.