Eric Johnson
About Eric Johnson
Eric Johnson is the Manager of Customer Relations at Metrolink, where he has worked for 18 years. He has expertise in Microsoft Excel, budgeting, and operations management, along with extensive experience in the transportation industry.
Work at Metrolink Trains
Eric Johnson has served as the Manager of Customer Relations at Metrolink since 2006. In this role, he oversees customer service operations and ensures that client needs are met effectively. His long tenure of 18 years at Metrolink highlights his commitment to the organization and the transportation industry.
Education and Expertise
Eric Johnson studied at California State University-Long Beach from 1980 to 1984, where he developed foundational knowledge relevant to his career. He possesses expertise in using Microsoft Excel for operational tasks, which enhances his efficiency in managing customer relations and operational processes.
Background
Eric Johnson has extensive experience in the transportation industry, particularly in rail transport. His background includes a strong focus on customer service, which is essential for his role in managing customer relations. This experience has equipped him with the skills necessary to address customer needs effectively.
Skills in Budgeting and Operations Management
Eric Johnson possesses strong skills in budgeting and operations management. These skills are crucial for overseeing customer relations and ensuring that resources are allocated efficiently within the organization. His operational expertise contributes to the overall effectiveness of Metrolink's customer service initiatives.