Yariana Cortes
About Yariana Cortes
Yariana Cortes is the Donation Warehouse and Thrift Store Manager at Metropolitan Ministries in Tampa, Florida, where she has worked since 2019. She holds a Bachelor's degree in Biology and Business, as well as a Master's degree in Public Health, and has previous experience in outreach coordination and warehouse operations.
Work at Metropolitan Ministries
Yariana Cortes has served as the Donation Warehouse and Thrift Store Manager at Metropolitan Ministries since 2019. In this role, she has been responsible for overseeing the procurement of merchandise, ensuring a diverse and consistent product offering for customers. She implements national and regional standards in sales and customer service, effectively managing operations that serve over 150 customers daily. Her leadership extends to supervising multiple departments within the thrift store, including Home Appliance, Furniture, Softline, Hardline, Women, and Men Department areas.
Education and Expertise
Yariana Cortes holds a Bachelor's degree in Biology/Biological Sciences from Interamerican University, which she completed from 2004 to 2008. Additionally, she earned a Bachelor's degree in Business from the same institution during the same period. Furthering her education, she obtained a Master of Public Health (M.P.H.) in Epidemiology from Ponce School of Medicine, studying from 2009 to 2011. This educational background equips her with a diverse skill set applicable to her current role.
Previous Work Experience
Before her current position, Yariana Cortes worked at Amazon as FC 1 from 2015 to 2018 in Tampa, Florida. She also gained experience as an Outreach Coordinator with AmeriCorps VISTA from 2013 to 2015 in Puerto Rico. These roles contributed to her skills in customer service, outreach, and operational management.
Skills and Management Style
Yariana Cortes is skilled in delegating tasks to staff and motivating them to complete assignments within stipulated timeframes. Her management style emphasizes effective communication and teamwork, which supports the operational efficiency of the thrift store. Her ability to implement standards and manage diverse departments showcases her organizational capabilities.