Baptiste Canonne
About Baptiste Canonne
Baptiste Canonne is a Service Manager at Mettler-Toledo International, Inc., where he has worked since 2019. He has held various roles within the company, contributing to service operation excellence and significantly increasing service contract revenue.
Work at Mettler-Toledo International
Baptiste Canonne has held multiple positions at Mettler-Toledo International, Inc since 2012. He currently serves as Service Manager in Greater Boston, United States, a role he has occupied since 2019. Prior to this, he worked as Global Business Development Manager from 2016 to 2019, and as Business Developer from 2014 to 2016, both in Canton Zürich, Switzerland. His earlier roles included Junior Project Manager and Service Business Developer Junior, with a brief tenure in Shanghai, China, and Canton Zürich, respectively. Throughout his time at Mettler-Toledo, he has contributed to various strategic initiatives and operational improvements.
Education and Expertise
Baptiste Canonne has a strong educational background in finance and management. He studied at Ecole de Management de Normandie, where he earned a Master's degree in Finance and Audit from 2009 to 2014. He also attended Mount Royal University, achieving a GPA of 3.92 in Finance and Accounting from 2011 to 2012. Additionally, he completed a Management program at INSEAD, obtaining a certification in Learning to Lead in 2017. This diverse educational foundation supports his expertise in business development and service management.
Achievements
During his tenure at Mettler-Toledo International, Inc, Baptiste Canonne has received several awards recognizing his contributions. He was honored with the 2019 Service Excellence Award America and the 2020 Growth Award and Profitability Award America. His efforts in increasing yearly Service contract revenue from 200K USD in 2018 to 3M USD in 2021 demonstrate his impact on the company's financial performance. He has also implemented strategic service operation excellence projects, including technician cross training and SAP usage optimization.
Background
Baptiste Canonne began his career in 2010 as a Junior Product Manager at Legallais/Bricozor in Caen, Normandie, France. He transitioned to Mettler-Toledo International, Inc in 2012, where he started as a Junior Project Manager. His early experiences laid the groundwork for his subsequent roles in business development and service management. His international experience includes working in Shanghai, China, and various positions in Switzerland, contributing to a well-rounded professional background.