Beata Wawrzyniak
About Beata Wawrzyniak
Beata Wawrzyniak is the Head of Customer Operations at Mettler-Toledo Shared Business Center in Warszawa, where she has worked since 2019. With 15 years of experience in Shared Services and Business Process Outsourcing, she is recognized for her strong organizational skills and focus on operational excellence.
Current Role at Mettler-Toledo International
Beata Wawrzyniak serves as the Head of Customer Operations at Mettler-Toledo Shared Business Center in Warszawa. She has held this position since 2019, contributing to the company's operational strategies and customer service excellence. Her role involves overseeing customer operations and ensuring that service delivery meets organizational standards.
Previous Experience at Mettler-Toledo International
Prior to her current role, Beata Wawrzyniak held several positions at Mettler-Toledo Shared Business Center. She worked as a Senior Sales & Service Shared Operations Manager for one month in 2019, and as a Senior Service Operations Manager for three months in the same year. Additionally, she served as Service Administration Manager from 2016 to 2019 and as Service Administration Leader from 2015 to 2016.
Experience in Shared Services and BPO
Beata Wawrzyniak has 15 years of experience in the Shared Services Center (SSC) and Business Process Outsourcing (BPO) sectors. Her extensive background includes roles that emphasize operational excellence and team leadership. She is recognized for her ability to build and lead large operational teams effectively.
Education and Academic Background
Beata Wawrzyniak obtained a Master's degree in German Philology from the University of Warsaw, where she studied from 1998 to 2004. This academic background has contributed to her professional communication skills and understanding of diverse business environments.
Career History Prior to Mettler-Toledo International
Before joining Mettler-Toledo, Beata Wawrzyniak worked at RR Donnelley Document Solutions as a Project Manager for the DACH region from 2008 to 2013 and as a Team Leader from 2004 to 2008. She also held the position of HR Team Manager at Schneider Electric in the SSC (DACH) from 2013 to 2015.