Bianca Müller
About Bianca Müller
Bianca Müller serves as the Regional Service Manager for the East at Mettler-Toledo International, Inc, a position she has held since 2019. She studied at Nürnberg IHK, earning a Wirtschaftsfachwirtin degree, and previously worked as a Customer Service Supervisor at Thermo Fisher Scientific from 2014 to 2019.
Work at Mettler-Toledo International
Bianca Müller has been employed at Mettler-Toledo International, Inc. since 2019. She holds the position of Regionale Serviceleiterin Ost, where she is responsible for overseeing service operations in the Leipzig area and surrounding regions in Germany. Her role involves managing service teams, ensuring customer satisfaction, and optimizing service processes to meet organizational goals.
Previous Experience at Thermo Fisher Scientific
Before joining Mettler-Toledo International, Bianca Müller worked at Thermo Fisher Scientific from 2014 to 2019. In her role as Kundendienst-Supervisor, she managed customer service operations in Erlangen, Germany. Her responsibilities included leading a team of service professionals and enhancing customer support strategies to improve service delivery.
Education and Expertise
Bianca Müller studied at Nürnberg IHK, where she focused on various subjects including Führung (Leadership), Finanzen (Finance), Recht (Law), and Marketing. She completed her studies from 2011 to 2014, achieving the qualification of Wirtschaftsfachwirtin. This educational background has equipped her with essential skills for her roles in service management and operations.
Professional Background
Bianca Müller has a solid professional background in service management, with over a decade of experience in the industry. Her career began at Thermo Fisher Scientific, where she developed her skills in customer service supervision. Since 2019, she has continued to build on this experience at Mettler-Toledo International, focusing on regional service leadership.