Brooke Johnson
About Brooke Johnson
Brooke Johnson is a Senior Order Management Specialist at Mettler-Toledo International, Inc, with a background in customer service and order management. She holds a Bachelor of Business Administration from Pasco-Hernando State College and has over six years of experience in various roles within the supply chain sector.
Work at Mettler-Toledo International
Brooke Johnson currently holds the position of Senior Order Management Specialist at Mettler-Toledo International, Inc. She has been in this role since 2022. Prior to her current position, she worked as an Order Management Specialist at the same company for six months, from 2021 to 2022. In her roles, she has been involved in managing order processes and ensuring customer satisfaction.
Education and Expertise
Brooke Johnson studied at Pasco-Hernando State College, where she earned a Bachelor of Business Administration (BBA) degree. Her studies spanned from 2014 to 2018, providing her with a solid foundation in business principles and practices, which she applies in her current and previous roles.
Background in Customer Service
Brooke Johnson has extensive experience in customer service. She began her career at HiVis Supply, where she worked as a Receptionist for four months in 2016. She then transitioned to the role of Customer Service Representative, serving for two years until 2018. In this capacity, she developed skills in customer interaction and support.
Experience as a Controlled Buyer
From 2018 to 2021, Brooke Johnson worked at HiVis Supply as a Controlled Buyer. In this role, she was responsible for managing inventory and procurement processes. Her experience as a Controlled Buyer contributed to her understanding of supply chain management and operational efficiency.
Previous Role as Shift Manager
Before her career in order management and customer service, Brooke Johnson worked as a Shift Manager at Arby's from 2013 to 2015. This position involved overseeing daily operations and managing staff, which helped her develop leadership and organizational skills.