Cassia Townsend
About Cassia Townsend
Cassia Townsend is a Senior QA Analyst with extensive experience in quality assurance processes, particularly using Adobe Experience Manager. She has held various roles in the tech and marketing sectors, including significant positions at Mettler-Toledo International, Inc.
Work at Mettler-Toledo International
Cassia Townsend has held multiple positions at Mettler-Toledo International, Inc. She began her tenure as a Web Interface Admin from 2010 to 2016, where she managed web interfaces. Following this role, she served as a Quality Assurance Analyst from 2016 to 2021, focusing on quality assurance processes. Currently, she is a Senior QA Analyst, a position she has held since 2021. In her current role, she utilizes various tools and methodologies to enhance quality assurance practices within the organization.
Education and Expertise
Cassia Townsend earned her Bachelor's degree in Interactive Communications from The Ohio State University College of Arts and Sciences, completing her studies from 2000 to 2004. Her educational background supports her expertise in quality assurance, particularly in using Adobe Experience Manager for QA processes. She also applies ServiceNow for IT service management tasks related to quality assurance.
Background in Design and Marketing
Before her extensive career in quality assurance, Cassia Townsend worked in various design and marketing roles. She was a Visual Floorplan Creator at Bath & Body Works for five months in 2008 and served as an Associate Designer/Marketing Intern at the Columbus Zoo from 2006 to 2008. Additionally, she worked as a Freelance Graphic Designer with The Creative Group for three months in 2006. These experiences contributed to her diverse skill set.
Quality Assurance Tools and Technologies
In her role as a Senior QA Analyst, Cassia Townsend employs a range of tools and technologies to ensure the quality of web applications. She utilizes Sauce Labs for cross-browser testing, SQuirreL SQL for database management, and Katalon Studio for automated testing. Additionally, she incorporates Groovy Console for scripting and automation, and Jenkins for continuous integration and delivery in testing workflows. Her proficiency in Eloqua also supports marketing automation testing.