Dipti Sharma
About Dipti Sharma
Dipti Sharma is a Customer Relationship Management Assistant at Mettler-Toledo International, Inc, where she has worked since 2007. She is a power user of the SAP CRM system, focusing on testing new features and training end users.
Work at Mettler-Toledo International
Dipti Sharma has been employed at Mettler-Toledo International, Inc. as a Customer Relationship Management Assistant since 2007. In this role, she utilizes her expertise in the SAP CRM system, serving as a power user. Her responsibilities include testing new features of the system and providing training to end users. This position has allowed her to contribute to the efficiency and effectiveness of customer relationship management processes within the organization.
Education and Expertise
Dipti Sharma earned a Bachelor's degree in Business Information Systems from De Montfort University, where she studied from 2003 to 2007. Prior to this, she attended Gateway College Leicester from 2000 to 2003. Her foundational education began at Rushey Mead Secondary School, where she studied from 1995 to 2000. This educational background has equipped her with the necessary skills and knowledge to excel in her current role.
Background
Dipti Sharma's educational journey began at Rushey Mead Secondary School, followed by Gateway College Leicester. She completed her higher education at De Montfort University, focusing on business information systems. Since 2007, she has been working in Leicester, England, at Mettler-Toledo International, Inc., where she has developed her career in customer relationship management.
Professional Role and Responsibilities
In her role as a Customer Relationship Management Assistant at Mettler-Toledo International, Dipti Sharma plays a crucial part in enhancing the user experience of the SAP CRM system. She is responsible for testing new features, ensuring they meet the needs of the organization, and training end users to effectively utilize the system. Her contributions help streamline customer interactions and improve overall service delivery.