Erin Hoelscher
About Erin Hoelscher
Erin Hoelscher serves as the Customer Experience Manager at Mettler-Toledo International, Inc, where she has worked since 2010. She holds a BA in Business Administration and Marketing from Capital University, where she studied from 1995 to 1999.
Work at Mettler-Toledo International
Erin Hoelscher has served as the Customer Experience Manager at Mettler-Toledo International, Inc since 2010. In this role, she focuses on enhancing customer satisfaction and improving service delivery within the organization. Based in the Columbus, Ohio area, her position involves overseeing customer interactions and implementing strategies to foster positive experiences for clients.
Education and Expertise
Erin Hoelscher earned a Bachelor of Arts degree in Business Administration with a focus on Marketing from Capital University. She attended the university from 1995 to 1999, completing her studies over a four-year period. This educational background provides her with a solid foundation in business principles and marketing strategies.
Previous Experience at Kaiser Permanente
Before joining Mettler-Toledo International, Erin worked at Kaiser Permanente as a Marketing Manager in Retention from 2005 to 2006. In this role, she was responsible for developing and executing marketing strategies aimed at retaining customers, contributing to the organization's overall marketing efforts during her tenure.
Professional Background
With over 14 years of experience at Mettler-Toledo International and prior experience at Kaiser Permanente, Erin Hoelscher has developed a comprehensive understanding of customer experience management and marketing. Her career reflects a commitment to improving customer relations and enhancing service delivery in the organizations she has worked for.