Evita Descho
About Evita Descho
Evita Descho is a Process Manager at Mettler-Toledo International, Inc, where she has worked since 2016. She has a background in customer relationship management and holds degrees in International Relations and Business Administration.
Current Role at Mettler-Toledo International
Evita Descho has been employed at Mettler-Toledo International, Inc since 2016. Initially serving as a CRM Prozessexperte, she transitioned to the role of Process Manager in 2017. In her current position, she is responsible for overseeing and optimizing customer relationship management processes within the organization. Her work contributes to enhancing operational efficiency and improving customer interactions.
Previous Experience at MHP – A Porsche Company
Before joining Mettler-Toledo, Evita Descho worked at MHP – A Porsche Company from 2012 to 2015. In her role as an SAP CRM Consultant, she focused on implementing and managing customer relationship management solutions. Her experience at MHP provided her with valuable insights into the automotive industry's CRM needs and practices.
Career Background at IBM
Evita Descho's career includes a significant tenure at IBM, where she worked from 2007 to 2011. She held the position of Customer Relationship Representative and later became the Team Lead for the Customer Support Online Team. During her time at IBM, she developed skills in customer support and relationship management, which laid the foundation for her future roles in CRM.
Education and Academic Qualifications
Evita Descho studied at Ludwig-Maximilians Universität München, where she earned a Master of Arts (MA) in International Relations. Additionally, she studied at Universität Augsburg, achieving a degree in Wirtschaftswissenschaften. Her educational background provides her with a strong foundation in both economic principles and international relations, which supports her professional roles.
Experience at Travelex
In 2011, Evita Descho briefly worked at Travelex as a CRM Group Manager for a period of seven months. In this role, she was responsible for managing customer relationship strategies and initiatives, further enhancing her expertise in CRM practices.